Service & Support
Penguin’s caring representatives strive to provide you with the best
possible individual service and on-going support throughout
your Cold Cap Therapy.
Get in touch by phone or email.
Our supportive representatives have had direct or personal experience using Penguin Cold Caps.
They understand your situation and will carefully listen to your questions and offer advice, all with the upmost privacy.
Penguin has extensive experience and research in Cold Cap Therapy and recognize everyone’s individual genetic make-up is unique, as their medical treatment.
Penguin’s knowledgeable representatives customise your portable scalp cooling kit to your specific requirements.
Penguin’s experienced representatives formulate a personalized Cold Cap Therapy schedule.
This is based on assessment of your personal details, medical diagnosis and treatment specifics.
Penguin provide instruction manuals and guides.
Penguin’s helpful representatives provide guidance in the simple process of applying (and changing) cold caps.
* representatives may be able to provide cap fitting services – subject to availability in your area.